Remote Access Setup iComfort® S40

From the main screen, select the menu in the upper left corner.

Choose “Lennox Dealer Support Access.”

In the left-hand menu, select “Support Services.”

Make sure you have created your account and connected your S40 thermostat to your account before sharing remote access.

Please enable the following three options:

1. Remote Sharing: Allows us to remotely view the status of your HVAC system.

2. Alerts and Notifications: Enables us to receive notifications when your system requires maintenance or if a critical alert occurs.⚠️ Please note: We do not receive notifications for filter replacement, UV lamp replacement, or humidifier pad changes.

3. Advanced Diagnostics: When set to OFF, we cannot troubleshoot or make adjustments remotely.

When set to ON, you grant us access to identify certain issues and adjust system parameters.

Note: We cannot change the setpoint, operating mode, or programmed schedule of your system.